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The Rameses Add On Modules are specifically designed to meet the needs of each of our customers, each bringing a host of benefits to you and your customers. Our basic packages are centered around the requirements of those running a smaller business, whereas our Rameses Enterprise package includes HQ reporting functionality, store comparison abilities alongside other functionality that allows your EPOS system to scale as your business grows from strength to strength.
Optional Rameses Add Ons are:
Off-site Training
Your Rameses EPOS comes with half-day of go live training/support. It’s that simple. in addition, many chains are choosing to send their store managers on Andromeda’s new one day off-site training course, where free from distraction, store operators will gain confidence in the use of Rameses and become better able to provide ongoing support for their staff.
Online Ordering
Internet orders now account for around 15% of food retail transactions and this figure is rising. Online ordering helps to distinguish you from your competitors, can reduce labour costs and can make a significant impact on your stores profitability.
Rameses Delivery EPOS, in conjunction with partners OrderTalk, provide a complete branded solution, incorporating fast online card processing. Payment card details are verified online and the details of the order passed directly to Rameses, therefore avoiding the loss of orders that is so typical when employing fax based services to receive orders. This has the added benefit of freeing up your order taking staff so they can focus on taking additional telephone and walk-in orders, rather than confirming fax based orders.
Rameses RTG (Rapid Transaction Gateway system)
Integrated credit card processing allows you to generate more sales by increasing average spend per order. This allows your system to process payments simultaneously on multiple Rameses order taking stations, in just seconds per order. This alleviates customer queues, improves customer service and allows you to serve more customers and make more money, given that customers will place larger orders on a card than when paying by cash.
Multi-Cusine
Where you have multiple cuisines and separate cook stations, Rameses EPOS splits the order to the correct location in your kitchen.
Call Centre
Rameses is the only UK provider with an integrated call centre - allowing you to take all orders centrally, improving customer service, reducing labour and increasing customer spend. Ideal for sites with limited space at store level.
Text Notification & Marketing SMS
When your customer’s food order is dispatched for delivery, a text notification message is automatically sent. This improves customer service and reduces calls from those chasing food orders - you can take more new orders instead. Customers can be contacted with special offers or messages directly from the marketing screen for just a few pence, winning instant orders and improving customer loyalty.
Head Office reporting using AMS (Andromeda Metrics Server).
Many of Andromeda's larger chain store customers now benefit from extensive Head Office reporting using AMS (Andromeda Metrics Server).Your sales information and key statistics will be collated by store within your head office overnight, allowing your Management a clear, concise view into each stores performance.
Order Tracking
The latest additions to the family that we are proud to announce, are the GPS and Order Tracking Modules. These add-on modules are designed to track order progress and then to follow the drivers in real time and accurately measure their delivery times. If you decide to take advantage of this option, your staff in store, as well as your customers, can track an order at any time just by accessing your web page and entering their phone number. Isn’t that amazing? We think so. There are a wealth of immediate cost and efficiency benefits that adding the Tracking Modules will bring to your business, as well as helping you stand out from your competition and driving people to your website - meaning your customers order from you again and again! As we like to say “Andromeda opens a world of e-possibilities for all of our customers”.
Performance Dashboard
Performance Dashboard allows you to monitor key performance indicators for every store in your chain, as they are happening and display them back to each store. Statistics available include service times, sales data, speed of make time and speed of delivery. The information is constantly updated and displayed on-screen in store. Using this data, each store can see its position in your stores league table, as well as area averages and best and worst performing stores!
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